Copyright © 2020 Lake Mary Marina. All rights reserved.
Q. Does the price include life vests?
A. Yes, Coast Guard approved life vests are included with each rental.
Q. Does the price include gasoline?
A. Yes, gasoline is included with each rental.
Q. Does the price include tax?
A. No, but the tax is only 1.5%.
Q. What precautions are you taking against COVID-19?
A. The motto here in Mono County is to "Stay safe to stay open." We take safety and cleanliness seriously. Hand sanitizer and sanitizer stations are provided. All patrons must wear a mask or they will be denied entry. We do enforce social distancing. Each boat is only rented once per day and is sanitized and cleaned. All of our staff sanitize their hands frequently and wear masks and/or face shields.
Q. Do I have to social distance?
A. In the interest of the safety of our staff and our visitors as well as complying with local and state law, yes. You do have to social distance while you are at our marina even though we are outside.
Q. Do I have to wear a mask?
A. Yes, you must wear a mask or you will be denied entry or asked to leave.
Q. Do I have to wear a mask on the boat?
A. No, you don't have to wear a mask on the boat. Once you are away from the dock and other people, you may take off your masks.
Q. Do I have to social distance on the boat?
A. No, social distancing on a boat would be extremely hard, if not impossible. Instead we ask that the occupants of each boat are from the same household to avoid any problems.
Q. Are you taking walk-ups? Can we just come into the store?
A. Sorry, but our general store is closed at this time. We are only accepting reservations, no walk-ups.
Q. If I don't have a reservation, can I just come look around?
A. In a normal season, absolutely! Right now, during COVID-19 in the interest of safety we ask that you only enter the marina if you have a reservation. Thank you for your understanding. We are trying to be as safe as possible and minimize our face-to-face interactions. If you don't have a reservation, there are plenty of other places to enjoy on Lake Mary.
Q. How old do I have to be to rent a motorboat or pontoon boat?
A. You have to be at least 18 years old and have a driver's license.
Q. How do I make a reservation?
A. It's a lot like ordering take out! Give us a call between 9:00 AM and 3:00 PM Tuesday through Saturday at (760) 920-4075. We do require full payment at the time of the reservation.
Q. I can't get through on the phone, what should I do?
A. Don't panic! It's not unusual for our phone lines to be extremely busy. If you're having trouble reaching us, please try a little later. We recommend making a reservation as soon as you know your plans because we do tend to sell out quickly.
Q. Can I just make a reservation on the internet?
A. Sorry, all reservations are taken by phone. Unfortunately, due to our remote location we have no internet so all reservations are made over the phone. We're working on finding a better solution for the future, but right now all reservations are made over the phone.
Q. What if I'm paying cash?
A. Currently, we are not accepting cash. Sorry for any inconvenience. We do accept all major credit and debit cards though.
Q. What do I do if I have a reservation?
A. You will come down the stairs in our parking lot, over towards our store and we will check you in through our reservation window. You will have to sign a liability release form.
Q. Oh no! I'm running late. Will my boat be given away?
A. Nope! You're fine, you won't get any extra time but rest assured, your boat is waiting for you on the dock.
Q. Six hours is a long time. What if I need to come back to shore?
A. When you rent a boat from us, you can dock, leave, and come back to your boat as you please during your six-hour time slot.
Q. How do I operate a motorboat or pontoon?
A. Our staff will show how to operate the motorboat or pontoon boat you once you arrive. Please keep in mind that you cannot dock on the shore or go into any shallow water. There are rocks in the shallow water that can damage the boat and/or motor. We ask that you be respectful to everyone else on the lake and avoid disturbing anyone else's fishing lines. Please also note that you are liable for any damage to the boat, much like a rental car.
Q. Can we dock the boat on shore?
A. No, sorry, it will damage the boat. You may only get on or off of the boat at our dock.
Q. Can I launch and/or dock my own boat, kayak, stand up paddle board, etc.?
A. No, sorry. We don't allow any launching or docking of personal watercraft.
Q. Can I fish off the dock?
A. No, sorry there is no fishing off the dock.
Q. Do you sell food? Or have a restaurant?
A. No, we don't at this time. Prior to our reopening on August 21st, 2020 we did sell sodas, snacks, ice cream, etc. but right now our general store is closed. We don't have a restaurant either, but we'd be happy to offer recommendations for take-out at some of our local restaurants.
Q. Do you have lodging? Or a campground?
A. No, sorry. We are just a marina. The closest campground to us is Coldwater campground and we are just a short drive from town.
Q. I thought you rented ________?
A. Prior to our reopening, we did rent stand up paddle boards, kayaks, etc. but right now we're only renting motorboats and pontoon boats. We've downsized our operations so that we can focus on safety during the pandemic.
Q. Can I make a reservation for more than six hours? Or less than six hours?
A. No sorry, not at this time. We only have six-hour time slots. If you'd like to go out for less than six hours you can, but you still have to reserve the boat for six hours. Because of COVID-19, we are only renting out each boat once per day.
Q. What's the difference between your two types of pontoon boats?
A. The simple answer is size. Our larger pontoon can hold up to 10 adults and and our other pontoon can hold up to 8 adults.
Q. Can I swim in the lake?
No, sorry. Lake Mary is a designated "no swim" lake. The water is extremely cold anyway. You can swim in Horseshoe Lake though.
Q. Is the lake stocked?
A. Yes, the lake is stocked with rainbow trout.
Q. What kind of fish are in the lake?
A. We have rainbow trout, brook trout, and brown trout.
Q. Do you have a parking lot?
A. Yes, we do have a parking lot for our customers.
Q. Can we park in your parking lot and go for a hike?
A. No, sorry. Our parking lot is for marina customers only. There is street parking available, just remember to make sure you're completely off the pavement.
Q. Can I bring my pet?
A. Pets are welcome as long as they're leashed. :)
Q. Do I need a fishing license? Do you sell fishing licenses?
A. In the state of California, if you're over 16 years old you need a fishing license to fish. We don't sell fishing licenses, but you can buy them online from the California Department of Fish and Wildlife.
Q. Speaking of wildlife, are there bears?
A. Yes! Mammoth is home to bears and we ask that you don't feed our bears. This means that you pick up all your trash and secure any food you bring. Try to "leave no trace" in our forests and please try to leave the area cleaner than you found it. The bears are crafty and are known to break into cars if they smell food. If you see a bear, we know they're adorable but please keep your distance and remember that they're wild animals.
Q. My question isn't on this list, what should I do?
A. Give us a call at (760) 920-4075 Tuesday-Saturday, 9:00AM to 3:00PM.
Q. I've read through this really long list, is there anything else I need to know?
A. I think we've just about covered everything! Just remember to be respectful of the land, the local laws, and practice kindness in these crazy times. We'll do our very best to help keep you safe and we ask that you return the favor by wearing a mask, washing your hands frequently, and remembering to social distance. Thanks! We look forward to seeing you soon.